Zakarea Merza
IT Professional | Cybersecurity & System Administration Specialist
Shaqlawa, IQ.About
Highly diligent IT Professional with extensive knowledge and over six years of experience in system administration and cybersecurity, seeking a challenging role to leverage technical expertise. Proven ability to enhance system performance, safeguard digital assets, and implement cutting-edge solutions. Dedicated to fostering innovation and contributing to organizational success through strategic IT initiatives and robust security practices.
Work
Community IT Support (Independent)
|Volunteer IT Expert
Shaqlawa, Kurdistan-Iraq, Iraq
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Summary
Provided critical IT solutions and technical support for over six years, resolving complex issues and enhancing system performance for various individuals and small organizations.
Highlights
Diagnosed and resolved over 200 diverse technical issues, including network configuration, software malfunctions, and hardware troubleshooting, ensuring seamless operations.
Implemented and optimized cybersecurity measures, including anti-malware solutions and secure network configurations, to protect digital assets and data integrity across multiple systems.
Provided expert guidance on Python programming and database management, automating routine tasks and improving data accessibility for clients.
Offered proactive IT support and strategic recommendations, leading to an estimated 15% increase in operational efficiency and reduced downtime for assisted parties.
Online Learning Platform (Independent)
|Cybersecurity Course Teacher
Remote, Kurdistan-Iraq, Iraq
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Summary
Delivered comprehensive online cybersecurity lessons to IT learners, enhancing their practical skills and theoretical understanding of digital security.
Highlights
Developed and delivered engaging curriculum covering core cybersecurity principles, web security, and ethical hacking techniques to over 100 IT learners.
Facilitated interactive sessions and practical exercises, leading to a 25% improvement in learner comprehension and application of complex security concepts.
Provided personalized mentorship and feedback, successfully preparing students for entry-level cybersecurity roles and relevant industry certifications.
Languages
Kurdish
Arabic
English
Certificates
Cybersecurity
Issued By
Ethical Hacking
Python Programming
CompTIA Security+
Issued By
CompTIA
Skills
Cybersecurity
Web Security, Ethical Hacking, Digital Asset Protection, Vulnerability Assessment.
System Administration
IT Solutions, Technical Support, Network Configuration, Troubleshooting.
Programming & Databases
Python Programming, Database Management, Automation.
Digital Content & Marketing
Social Media Management, Photoshop, Graphic Design, Video Editing.